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Associate

Teleperformance

  • 0 -5 Year
  • 15000 - 20000 Monthly

Mohali

  • Share :
Job Description

  • We Are Hiring For Customer Service Associate Profile - Voice Process In Work From Home.


  • Kindly Go Through With Below Details-


  • Roles And Responsibilities


  • Inbound Call By Customer And Solve Queries, Register Complaints.


  • Proactively Keeps Up To Date On New Procedures.


  • Complete Understanding Of The Platform And Process.


  • Complete Ability And Empowerment To Provide End To End Resolution (including Online And Offline If Required)


  • Complete Responsibility Of A Customer Interaction, Including Liaising With Other Team Members For Resolution And Follow Through (if Applicable)


  • Deliver Targeted Results Measured By Customer Satisfaction, End To End Process Effectiveness, Efficiency And Quality


Job Role :

Associate

Industry :

BPO / Call Centre

Qualification Required :

Graduation

Gender Preference :

Both Genders

Required Skills :
sales customer support management
Job Detail
Job Timing :

9:30 Am - 6:30pm | Monday To Saturday

Interview Details :

11:00 Am - 4:00pm | Monday To Saturday