Job Description

• We Are Hiring For Customer Service Associate Profile - Voice Process In Work From Home.

• Kindly Go Through With Below Details-

• Roles And Responsibilities

• Inbound Call By Customer And Solve Queries, Register Complaints.

• Proactively Keeps Up To Date On New Procedures.

• Complete Understanding Of The Platform And Process.

• Complete Ability And Empowerment To Provide End To End Resolution (including Online And Offline If Required)

• Complete Responsibility Of A Customer Interaction, Including Liaising With Other Team Members For Resolution And Follow Through (if Applicable)

• Deliver Targeted Results Measured By Customer Satisfaction, End To End Process Effectiveness, Efficiency And Quality

Job Detail